Welcome to Mountain Top Luxury. These Terms and Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.
Please read them carefully before making any purchase.
1. General Information
Mountain Top Luxury is an online store specializing in the sale of new and pre-owned luxury handbags and fashion accessories. Throughout these Terms, “we,” “our,” and “us” refer to Mountain Top Luxury, while “you” and “customer” refer to users of our website and services.
We reserve the right to modify these Terms at any time without prior notice.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- The information you provide is accurate and complete.
- You will use the website only for lawful purposes.
3. Products and Authenticity
We strive to provide accurate descriptions, images, pricing, and details of all products listed on our website. However:
- Colors may vary slightly depending on device screens.
- Product availability may change without notice.
- Minor imperfections may exist on pre-owned items and will be disclosed where applicable.
Mountain Top Luxury guarantees that all luxury items sold are authentic to the best of our knowledge and verification process.
4. Pricing and Payments
All prices displayed on the website are listed in the applicable currency and may change without prior notice.
We accept approved payment methods displayed during checkout. Orders will only be processed after successful payment confirmation.
We reserve the right to:
- Refuse or cancel suspicious transactions.
- Cancel orders due to pricing errors or product unavailability.
- Request additional verification for certain transactions.
5. Orders and Acceptance
Placing an order does not automatically guarantee acceptance. We reserve the right to decline or cancel any order for reasons including:
- Suspected fraud
- Product unavailability
- Incorrect pricing
- Violation of these Terms
If your order is canceled after payment, a refund will be issued through the original payment method.
6. Shipping and Delivery
We deliver locally and internationally where available.
Delivery timelines are estimates only and may vary due to:
- Courier delays
- Customs clearance
- Weather conditions
- Incorrect delivery information
Customers are responsible for providing accurate shipping details. Mountain Top Luxury is not liable for losses caused by incorrect addresses provided by customers.
International customers may be responsible for customs duties, taxes, or import charges imposed by their country.
7. Returns and Refunds
Returns may be accepted within a specified number of days after delivery, provided that:
- The item is unused and in its original condition.
- Original packaging, tags, dust bags, and receipts are included.
- The item shows no signs of damage, wear, or alteration.
The following items may not be eligible for return:
- Sale items
- Personalized products
- Final clearance items
- Certain pre-owned luxury items
Refunds will be processed after inspection and approval of the returned item.
Shipping fees are generally non-refundable unless the return is due to our error.
8. Intellectual Property
All website content including logos, product images, graphics, text, branding, and designs are the intellectual property of Mountain Top Luxury and may not be copied, reproduced, or distributed without written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful activities
- Attempt unauthorized access to our systems
- Upload harmful software or malicious code
- Use our content without permission
- Misrepresent information during transactions
Violation of these Terms may result in account suspension or legal action.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information for order processing, customer service, and communication purposes.
11. Limitation of Liability
Mountain Top Luxury shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Delivery delays caused by third parties
- Technical interruptions or website downtime
Our maximum liability shall not exceed the amount paid for the purchased product.
12. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the country where Mountain Top Luxury operates.
Any disputes arising from the use of this website or purchases made through it shall be resolved through the appropriate courts or dispute resolution channels.
13. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of our website after updates constitutes acceptance of the revised Terms.